Support Center

Because they are very different numbers. "Lumens" with no qualifier — sometimes called "light-source lumens" or "LED lumens" — measures the raw output of the LED bay before any of that light reaches the LCD panel or the lens. It is a real number, but it is a manufacturing spec, not a viewing spec.

ANSI lumens is the industry standard for measuring what actually shows up on the wall: white test pattern, native focus, nine-point average. For the same projector, light-source lumens typically run 2.5 to 3 times the ANSI figure.

We publish ANSI on every product card and every full spec sheet, measured at our Shenzhen QC lab on production-line samples. We do not publish light-source numbers — they are accurate as factory specs but misleading as buying specs.

The chassis, panel, optical engine and thermal design are identical across variants of the same model. The smart-system variant comes from a different main-control board (different SoC) inside the same chassis — that is what swaps a Netflix Home OS unit into a Google TV or Android 14 unit.

Because the SoC, the licensing terms and the bundled accessories (e.g. Google TV requires a certified 2K dongle) differ between the three, wholesale pricing differs between variants as well.

Distributors quoting a customer should specify which smart-system variant they are pricing — your account manager will share the variant-specific price list.

Standard warranty on every Cheerlux projector is 12 months from invoice date, covering manufacturing defects on the unit itself.

End-customer warranty terms are set by each distributor based on local regulations.

For channel-side returns or service requests, please contact your assigned account manager directly — they will route the case to the right team and get back to you with a specific resolution path.